Privacy Policy

1. Information We Collect

Personal Information

When you contact OMNIMAX LLC for our construction and roofing services, we may collect the following personal information:

• Full name and contact information (phone number, email address, mailing address)
• Property information and location details
• Project specifications and service requirements
• Insurance information when applicable
• Payment and billing information
• Communication records and service history

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

OMNIMAX LLC uses your personal information for the following purposes:

• Providing construction, roofing, and related services
• Communicating about your project and service requests
• Processing payments and managing billing
• Scheduling appointments and service calls
• Assisting with insurance claims when applicable
• Improving our services and customer experience
• Complying with legal obligations and industry regulations
• Marketing our services (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted contractors, suppliers, and service providers who assist in delivering our services
• Insurance Companies: When processing insurance claims on your behalf
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Emergency Situations: To protect the safety and security of our customers and employees

4. Data Security

OMNIMAX LLC implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and employee training on data protection
• Secure storage of physical and electronic records
• Regular backup and recovery procedures

5. Your Rights and Choices

Under applicable privacy laws, you have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors use our website
• Marketing Cookies: To deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Customer service records: 7 years after project completion
• Financial and billing information: 7 years for tax and accounting purposes
• Marketing communications: Until you opt-out or request deletion
• Website analytics: 26 months from collection

8. Children's Privacy

OMNIMAX LLC does not knowingly collect personal information from children under 13 years of age. Our services are directed to adults seeking construction and roofing services. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: